Aduana Global Trade ("we", "our", "us") respects your privacy. This policy explains what we collect when you use our website or submit a brokerage enquiry, how we use it, and your rights.

1. What we collect

Contact details you submit through forms (name, email, phone, country).
Brokerage request details (equipment type, brand, budget, specifications).
Technical metadata required to prevent abuse: IP address, browser user-agent and timestamp.
Account email if you sign in to the staff console.

2. Why we collect it

To respond to your brokerage enquiry and provide quotes.
To operate, secure and improve the website (rate limiting, fraud prevention).
To send you transactional follow-ups about your enquiry.

3. Sharing

We do not sell your personal data. We share details only with vetted shipping, inspection and customs partners strictly to fulfil your request. Our website is hosted on cloud infrastructure (Cloudflare, Supabase) acting as data processors.

4. Retention

Lead submissions are retained for up to 3 years to support after-sales service, then archived or deleted on request.

5. Your rights

You may request access, correction or deletion of your personal data by emailing Gideon@aduanaglobaltrade.com. We respond within 30 days.

6. Cookies

We use only essential cookies required for the site to function and for authenticated staff sessions. No advertising or third-party tracking cookies are set.

7. Contact

Aduana Global Trade · Prince Edward Island, Canada · Accra, Ghana · Gideon@aduanaglobaltrade.com

Privacy Policy