Legal
Data Retention Policy
Effective October 8, 2026
How long we keep each type of record, and what happens afterwards.
Retention periods
We keep records only as long as they serve the purpose they were collected for, or as long as the law requires.
- Enquiry and quotation records: up to 3 years from last contact, to support after-sales service.
- Completed transaction and shipping documentation: retained for the period required by customs and tax rules in the relevant jurisdiction.
- Website and security event logs: up to 12 months.
- Marketing subscriptions such as deal alerts: until you unsubscribe.
- Staff account records: for the duration of the role, then removed.
Deletion
At the end of the retention period records are deleted or anonymised. You may request earlier deletion of your personal data, and we will comply unless a legal obligation requires us to keep it.
Questions about this policy can be sent to Gideon@aduanaglobaltrade.com.