Legal
AI / ML Disclosure Policy
Effective October 8, 2026
How automated assistance is used on this website and where a human stays in the loop.
Where AI is used
Some features on this website use large language models to generate assistance text.
- Import Advisor: generates guidance on import routes and documentation.
- Cost Calculator: helps explain landed-cost estimates.
- WhatsApp assistant: drafts first-response answers to common enquiries.
- Internal analytics: summarises enquiry data for our own team.
Limits of AI output
AI output is indicative only. Duties, taxes, freight rates, availability and vehicle specifications are confirmed by our team before any binding quotation is issued.
No pricing, customs, tax or legal advice produced by an automated feature should be relied on without written confirmation from us.
Human oversight and your data
Enquiries handled with AI assistance are reviewed by a member of our team before a commercial commitment is made.
We do not use your enquiry content to train third-party foundation models.
Questions about this policy can be sent to Gideon@aduanaglobaltrade.com.